Battles, rallies and troops FAQ

Quick answer: short answers to common questions about battles, rallies and troops; each links to the full page.

Why a battle ended the way it did

Why did I lose when I had more troops or a stronger army?

Troop numbers are not the whole fight. Counters give the stronger matchup double damage (Infantry beats Ranged, Ranged beats Cavalry, Cavalry beats Infantry), and on a castle the Wall must fall first or the defender wins. Morale, heroes and Siege Engines also change the result. Read the counters and the order of a fight in How a battle is decided and Heroes in battle.

How does a battle work: formations, who gets hit first?

You pick your Army Formation in your settings: “Choose the formation used when your army enters battle.” Infantry Phalanx is the default. Ranged Phalanx and Cavalry Phalanx show “Locked by Academy research” until you unlock them.

The formation decides which troop type stands in front:

• Infantry Phalanx: Infantry first, then Cavalry, then Ranged.
• Ranged Phalanx: Ranged first, then Infantry, then Cavalry.
• Cavalry Phalanx: Cavalry first, then Ranged, then Infantry.
• Siege Engines always stand last.

Hits land on the front first, and within one troop type your lowest tier is hit first. In a rally, the captain’s formation is used for every attacking troop. Damage, counters and rounds are in How a battle is decided.

Do ranged, siege and melee troops attack at different times?

No. A fight is up to 40 rounds of 1 second. In every round every group of troops attacks once and hits the front-most enemy group still standing. Troop type changes how much damage a group deals (the counters), not when it fires.

The one exception is the Wall stage of a castle attack, where wall traps and defending Ranged troops shoot at the attackers while they assault the Wall. Each troop type is split into up to 4 groups, so one army is several groups. See How a battle is decided.

How does morale work?

Both armies start at 100 morale. It falls as troops are lost, measured against the smaller of the two armies. It also falls when a front line breaks, the Wall falls, or a hero or army leader dies, and from round 16 it drops every round.

At 0 morale an army breaks and the battle ends. If both armies are still standing, the side with more fighting strength left wins. Morale also changes damage, from 70% at 0 to 105% at full. Every number is in How a battle is decided.

Where can I see morale and what happened round by round?

Only some reports can show it. The Battle journal button appears only on reports of battles fought on the new battlefield. If your report has no such button, no journal exists for that battle, and the game shows morale nowhere else.

When the button is there, tap it. The journal:

• tells the fight in order and shows each side’s morale as a percentage;
• says why the fight ended (for example “the defenders broke and fled the field”);
• lists the troops each side lost and still has standing.

Only players who fought can read it, and you get “None of your soldiers survived this battle, so no one returned to record its journal” if none of your troops lived. A very long battle shows only its first part.

Without a journal, work out how the fight went from the report: Wounded, Dead and Survived for each side, “Wall Not Breached” or the wall result, the length of the fight when it has one, and the rules in How a battle is decided. For a result you think is wrong, see Battle reports.

How do castle walls work?

When you attack a castle with a Wall, your army assaults the Wall first. Every group of troops hits it, and the Wall’s Defense cuts that damage:

• Siege Engines do 10.5× damage to the Wall.
• Ranged troops do 0.75×.
• Infantry and Cavalry do 0.2×.

If the Wall is still standing after the assault, the defender wins and the fight ends there. You do not have to bring Siege Engines, but without them the Wall holds far longer. A broken Wall drops the defenders’ morale by 15.

Wall HP and Defense come from the Wall level and the bonuses that raise your Wall (see Academy and research and Buildings reference).

The Wall keeps the damage it took: it repairs itself over time (“Wall HP automatically repairs if not at max”) and you can use Repair Wall, so an attacker who arrives while it is low meets a weaker Wall. At 0 HP your traps stop working: “Traps are useless once the Wall HP reaches zero.” Your report shows Wall HP and “Wall Not Breached”. See How a battle is decided.

Why did no troops die or get wounded in the battle?

A few endings leave one side untouched:

• If your army returns without fighting (the target raised a Shield, is protected by Might limits, or joined your guild while you marched), nobody loses a troop.
• If the Wall holds, the fight ends at the Wall and the defenders behind it are not hit.
• If one army’s morale hits 0, that army breaks and retreats, and the battle ends. Its remaining troops count as survivors and are not chased down for extra losses.
• If none of your soldiers survive, the report hides details and says a survivor is needed, so a dash on the report can hide real losses.

See Battle reports.

The report says my defenders did not fight. Why?

At a castle, the Wall stage comes first. While attackers hit the Wall, wall traps and defending ranged troops fire at them, so the defenders did take part. Defending troops fight in the open field only after the Wall falls.

If the Wall holds, that field fight never happens and the report says “Defeat: your army could not breach the enemy wall.” An older version of the game said the defending troops “did not enter combat”. That text was wrong and was removed in game version 2.1.43.

Parts of the enemy’s defense details can be hidden from attackers: see Why doesn’t my battle report show the wall HP?. See also Battle reports.

Battle reports and alerts

Why didn’t I get an alert or battle report when I was attacked?

An incoming attack shows a red warning at the screen edge on the map and a row in your Watchtower, or a pop-up if you are on another screen.

A phone, browser or Telegram alert reaches you only if alerts are turned on for that device: check Setting → More → Notification. The game sends the attack alert whenever notifications are on, even if you were playing a moment ago, but it cannot confirm that your device showed it.

When a guild Stronghold is scouted or attacked, its R4 and R5 officers and the owners of troops stationed there get an alert, and the officers also get a mail.

The report itself is a mail. It appears in Mail → Reports once the fight is resolved, and its alert is skipped if you were active in the game in the last 5 minutes. No fight means no report. See Attack refused, missing alerts and missing castles and Settings.

Why didn’t I get a battle report after recalling or attacking?

A report is made when a fight is resolved. A recalled army never reaches the target, so there is no fight and no report. An attack that turns around because the target raised a Shield, is protected by Might limits, or joined your guild while you marched is not a fight either.

If a fight did happen but the report shows “Failed! A survivor is needed for a Battle Report”, none of your soldiers survived and the troop tables are hidden on purpose. If a fight clearly happened and nothing is in Mail → Reports, open a ticket with the time and the target. See Battle reports.

Why do my battle reports look different from each other?

The layout follows the kind of fight and the side you were on. Attack, defense, rally, Fortress and Stronghold reports have different sections, and some parts are hidden on purpose: no survivors, a Wall that held, or the enemy side of a rally. Total Soldiers next to the rewards is your own side’s troops, not the enemy’s, and the “~” means it is a rounded estimate. See How to read a report.

Can a battle report show each player’s losses in a rally?

For your own side, yes. Tap Battle Report on the report: Attack Coalition or Defense Coalition lists every member of your side with Soldiers, Wounded, Dead and Survived, plus heroes and troops by tier. The enemy side shows one Total line only, with no names and no per-player losses. If none of your soldiers survived as an attacker, those details are hidden.

Why doesn’t my battle report show the wall HP?

Wall HP is in Defense Buildings, and attackers do not always see it. It stays hidden when none of your soldiers survived, when the Wall held (“Wall Not Breached”), when a Fort was captured, and always for the attackers of a rally. A blank or “–” does not mean 0. On a report where you defended, your own Wall shows.

Why did I win without Siege Engines?

Siege Engines are not required. They only multiply damage to walls (10.5×). Ranged troops hit a Wall at 0.75× and Infantry and Cavalry at 0.2×, so a big enough army can still break it. A Wall that is already at 0 HP is skipped. Once the Wall is broken the fight moves to the field and the usual rules decide the winner. See How castle walls work.

Why is EXP blank or 0 for me in a rally report?

EXP is shared among the players who fought on each side by troop count, and your report shows the amount written for you. It reads 0 when your side did no damage to enemy troops, when none of your soldiers survived, or when the Wall held. If you fought in the rally, the enemy lost troops and your EXP is still blank, open a ticket with the Battle ID. See Lord level, EXP, Power and rankings.

Why are my battle rewards stuck on “Calculating…”?

The USD loot or battle stake of that fight is still being settled. When the amount is final, the report updates by itself. If it stays on “Calculating…” for a long time, open a ticket with the Battle ID. See USDT battle loot.

Why does the report show me attacking myself or my guildmates?

The game does not fight you against yourself or a guildmate. An attack on your own guild is refused when you send it and again when the army arrives, and an army that finds the target in your guild turns around with no battle.

In a rally, each side lists all its members, so your guildmates appear next to you on your own side: check Attack Coalition and Defense Coalition in Battle Report. If a report really names you on both sides, send its Battle ID in a ticket.

Why do battle report coordinates open the wrong kingdom?

Tapping the location in a report jumps the map to that spot in the kingdom that owns it. An older version of the game could skip the jump for spots outside the War City area, and that was fixed in game version 2.1.36. Reload the game to get the current version. If the map still lands in the wrong place, send the Battle ID, the time and a screenshot in a ticket.

Why are some troops missing from my battle report?

Check that Wounded, Dead, Survived, Spirit Return and Soul Revival add up to Soldiers. Survived troops are not lost: they march home. Wounded troops wait in the Infirmary, and wounded troops that did not fit may be in the Soul Sanctum (see below). The report covers only your own army, so troops you had away on another march or in a garrison are in other reports. If none of your soldiers survived, the numbers show “–”.

Does the battle report count dead troops, not only wounded?

Yes. Wounded + Dead in the report’s Comparison adds the troops sent to the Infirmary and the troops lost for good. Read the Dead line to see the permanent losses alone. See Battle reports.

Losses, wounded troops and the Soul Sanctum

Why did my troops disappear, and when will they be restored?

Most “missing” troops are one of four things: dead in battle, wounded and waiting in the Infirmary, being healed, or away on a march or in a garrison. Troops that are wounded, healing or away do not show as available on the army screen. Dead troops cannot be healed. Check the Wounded, Dead and Survived lines on the battle report. See Troops, training and healing. Food also matters: with food at zero, troops become wounded over time (Troop upkeep).

Why did wounded troops disappear after I healed them?

Healing only returns troops that are wounded and inside the Infirmary. Wounded troops that did not fit in the Infirmary’s capacity are not kept: they die, or they go to the Soul Sanctum if you have one. Troops that were dead in the battle are gone for good. Compare the Wounded and Dead lines on the report with your Infirmary capacity. See Troops, training and healing.

Why don’t the losses in my battle report match what I lost?

Some of your losses may be in the Soul Sanctum. The report lists Spirit Return and Soul Revival next to Wounded, Dead and Survived, and those troops are not dead yet. Check the Sanctum for what you can still claim or revive. Troop totals on a report are marked with “~”, so they are an estimate. See Battle reports and Prison, ransom, Shelter and Soul Sanctum.

What is Soul Revival, and why does the other side get it and I do not?

The Soul Sanctum only takes wounded troops that no longer fit in your Infirmary. After a battle, those extra wounded are split:

• 10% go to Spirit Return (they come back over time and you claim them free).
• 70% go to Soul Revival (revive them at once with Soul Essence).
• 20% are lost.

If your Infirmary had room, your troops were simply wounded and there is nothing to send to the Sanctum. It also needs your Castle at level 10, and when the Sanctum is full the extra souls are lost. This works the same for attackers and defenders.

Why does the Soul Sanctum show 0 troops to revive?

Nothing is waiting there. Troops only arrive after a battle in which more troops were wounded than your Infirmary could hold. The Soul Revival tab then reads “No souls await revival”. A revive needs Soul Essence: 1 per Tier 1 troop, 2 per Tier 2 troop, and so on. Essence builds over time, including while you are offline. If the Sanctum shows “The Soul Sanctum isn’t unlocked yet”, your Castle is below level 10.

What is Soul Essence used for?

Soul Essence pays for Soul Revival in the Soul Sanctum. It revives the wounded troops that did not fit in your Infirmary, at once: 1 Soul Essence per Tier 1 troop, 2 per Tier 2 troop, and so on. It does not bring back troops that were killed outright.

You earn it over time (the Sanctum makes it even while you are offline, up to a storage cap) and from daily Soul Rites (10-40 each). A higher Sanctum level raises both the rate and the cap. See Prison, ransom, Shelter and Soul Sanctum.

Will I be compensated for losses from a battle?

A battle follows the rules in How a battle is decided, so a loss that matches those rules is a normal result. If you believe a result is wrong, open a ticket with the Battle ID (Copy battle ID on the report), the time and what you expected. Support cannot promise a change or any compensation before checking the battle. See Battle reports.

Training, healing and troop details

Why does healing take so long, and how can I speed it up?

Healing takes 2 seconds per soldier before bonuses, so 1,000 soldiers take 2,000 seconds. Tap Speed Up on a running heal and use healing or general speed-up items to shorten it.

Healing speed bonuses (War Chest tier, heroes with the Healing Speed skill, the Imperial Healer title) count when you tap Heal, so they make a new heal shorter, not one already running. If fewer soldiers are waiting than 2% of your Infirmary capacity, healing is free and instant. See Troops, training and healing.

How can enemies get their troops back so fast after a battle?

Wounded troops are not lost: they heal in the Infirmary, and healing can be sped up with speed-up items and the bonuses above. A small number of wounded (under 2% of Infirmary capacity) heals free and at once.

A player with a Soul Sanctum can also revive overflow troops instantly with Soul Essence or claim Spirit Return troops over time. Troops that died cannot come back. The battle report lists Wounded, Dead and Survived so you can see what was really lost. See Battle reports.

Why does the number of troops in the Infirmary keep changing?

Healing does not lose troops. A running heal shows the batch the game is healing, so the numbers should stay fixed until troops finish. If the count goes up or down for real, the likely cause is food at zero: troops become wounded over time, and wounded troops over the Infirmary capacity die. If a number looks wrong, close and reopen the Infirmary. See Why the number of wounded troops keeps changing.

What does RSS mean on the Train button?

The green -RSS % tag on Train is the discount on the resource cost of that troop. It comes from the matching Subsidy research in the Upgrade Military tree of the Academy (for example Footman Subsidy). The cost shown on the Train screen already includes it. See Academy and research.

Can I see the Power a batch gives before I train?

Not as a total. Open the Barracks, pick a troop and open the Detail tab: Bonus Power is the Power of one soldier of that tier. Multiply it by the batch size. The Power is added when the batch finishes. The Power values per tier are in Lord level, EXP, Power and rankings.

Where can I see the ATK, DEF and HP of each troop?

In the Barracks, pick a troop and open the Detail tab. It shows ATK, DEF, HP and SPD of one soldier of that type and tier, before any bonus. No screen shows the final ATK of an army: your bonuses are added when the army leaves your castle. See Boosts and how they stack and Troops, training and healing.

Why do some troops use only Food while others use Stone and Wood?

Each troop has its own hourly upkeep. Infantry, Ranged and Cavalry are paid in Food. Siege Engines are paid in Stone and Wood instead of Food. See Troop upkeep.

Which troop type is best for defending?

There is no single best type; use the counters (Infantry beats Ranged, Ranged beats Cavalry, Cavalry beats Infantry) against what you scout. When your castle is attacked, every troop at home fights, in the order of your Army Formation setting, so the type in front takes the first hits.

Siege Engines at home also fight, but they stand last and do very little damage to other troops, so they are no real defense. See Troops, training and healing and How a battle is decided.

Does a Defense Boost item work when I attack?

Yes. A Defense Boost item raises the DEF of your army whenever it fights, attacking or defending. For a march, your bonuses are fixed when the army leaves your castle, so the item must be running at that moment. DEF reduces the damage your troops take. Using an Attack Boost removes a running Defense Boost, and the other way around. See Boosts and how they stack.

Why didn’t I get the +30% Army Training Speed bonus?

Training Speed is not a timed item you activate. It comes from the Training Speed skill of your heroes, plus Barracks level, Academy research, War Chest tier and kingdom titles, all added together. The total is already in the Training Time on the Train screen and is used when you tap Train; it does not shorten a batch already running. Use Speed Up for that. See Boosts and how they stack.

Sending troops and marches

Why can’t I send troops to attack, gather or reinforce?

Check these first:

• You have a free march slot.
• You have enough troops at home (wounded, healing and marching troops do not count).
• The army fits your Max Army Size and the room at the target.
• The target is not under a Shield.

The game also stops marches between different regions with “This action is blocked because the castles are in different development regions.” The message you see names the rule: Deploy error messages lists them. The full list is in Marches, recall, rallies and reinforcements, Attack refused, missing alerts and missing castles and Development Zones.

Why are my troops stuck and not returning?

Marching armies walk, so they need their travel time to get home and keep their march slot until they arrive. An army that is stationed (gathering, garrison, reinforcing) stays until you tap Return. Recall turns around an army that is still marching and uses one Re-call item. See Marches, recall, rallies and reinforcements. If an army never arrives after its timer ends, send the target coordinates and the time with a ticket.

Why can’t I train troops?

Only one training can run at a time: “You can’t start a new Training while another is active.” Wait for it, speed it up or abort it. Training also needs enough resources, a batch within your Barracks capacity, and an unlocked tier. See Troops, training and healing.

How long does training take, and why does upgrading not speed it up much?

The Training Time on the Train screen is your time, and it is fixed when you tap Train. Several bonuses add together to cut it:

• Barracks level (1.5% faster per level)
• the training speed research in the Academy
• heroes with the Training Speed skill
• your War Chest tier
• kingdom titles such as Chief Drillmaster

A Barracks upgrade is one slice of that sum, so one level is a small change; a higher Barracks level mainly lets you train bigger batches. A bonus you gain after you tap Train does not change a batch already running; use Speed Up on it. See Troops, training and healing and Boosts and how they stack.

Where do I save troop presets?

On the troop-selection screen you see before you send a march (attack, gather, reinforce or garrison), find the Troop Presets bar.

1. Tap an empty slot to create a preset.
2. Pick Ratio Mode (a share for each troop type) or Fixed Mode (exact troops, up to your march size).
3. Tap Save.

Tap a saved preset to fill your march in one tap, and use Edit Presets to change or delete one. The slots come from the Troop Presets research in the Army Leadership tree: each level adds one slot, up to 5. Until you research it, the bar shows Go to Academy. See Academy and research.

Why did my battle resolve before my army arrived?

If the target moves its castle (a relocation or a migration) while your army is walking, the game does not let the army walk on to an empty spot.

• A solo attack is resolved at once: it fights the castle at its new position as if it had just arrived, with normal losses in the report, unless the target now has a Shield, in which case your army goes home.
• A rally that has already set out does the same.
• A rally that has not set out yet when the target migrates to another kingdom is called off: the troops go home and you see Relocated and “Because the enemy has relocated.”

See Battle reports.

Rallies, reinforcements and who can attack you

Why can much stronger players attack me, and is there power-gap protection?

There is no protection based on how much stronger the attacker is. What limits attacks is your region: attacks, scouting and rallies only work between castles in the same province, and New Settlement blocks them completely. A Shield is your protection. Details and the four regions: Development Zones and Shield.

Can players from other zones reinforce me?

No. Reinforcing and garrisoning follow the same region rules as attacks, and a castle in a different region is refused with “This action is blocked because the castles are in different development regions.” Your helper must also be in your guild and your castle must be level 10 or higher. See Marches, recall, rallies and reinforcements.

How do Embassy reinforcements defend my castle?

Troops stationed at your castle fight in its defense when you are attacked, using your bonuses, and their losses count for the player who sent them. To send them home, use Send home on your reinforcement list; the sender can use Return. See Marches, recall, rallies and reinforcements.

Why don’t rally troops protect the castle?

Troops that joined a rally leave your castle, and only troops at home defend it. So troops out on a rally march are not part of your defense. See Marches, recall, rallies and reinforcements.

What do rally and reinforcement participants get?

In a rally attack on a castle, the EXP for the enemy troops killed is shared by troop count among everyone who sent troops. The same holds on the defending side, where reinforcements count too, so helping a castle that kills enemy troops earns you a share of EXP.

The resource loot is not shared: the rally captain carries all of it home. How much it can be depends on what the surviving troops of the whole rally can carry (plus the captain’s War Chest bonus), not on the captain’s troops alone. Loot only comes when the attackers win and break the Wall. See Why did I get no loot after a winning attack? and Marches, recall, rallies and reinforcements.

How are losses shared between rally or reinforcement troops?

Not by the players’ choice and not evenly per player. The fight hits groups of troops in order: the front of the formation first, and inside one troop type the lowest tier first. A loss lands on whichever players’ troops sit in the groups that are hit, so troops at the back, such as Siege Engines, are hit last.

A rally uses the captain’s formation for every attacking troop, and a castle defense uses the castle owner’s. Each player’s losses are then wounded or dead by the usual rules and go to that player’s own Infirmary. See How a battle is decided.

How do I bring back reinforcement troops?

Open the army and tap Return. The player who owns the castle can also tap Send home. Troops that came to defend through a rally cannot be sent home while that rally is still on its way or being settled: the game refuses, so try again once it is over. See Marches, recall, rallies and reinforcements.

Whose bonuses do rally and reinforcement troops use?

In a rally attack on a castle, every attacking troop fights with the rally captain’s bonuses and formation (research, VIP, War Chest, titles…), not the bonuses of the player who sent it. Only the captain’s heroes fight: “Heroes can’t join the rally”. Reinforcements that defend a castle fight with the castle owner’s bonuses. In both cases the losses are counted for the player who sent the troops. See Marches, recall, rallies and reinforcements and Heroes in battle.

Can I raise a Shield while I lead a rally?

No. Starting or joining a rally attack starts Battle Fury, and while it runs the game refuses a Shield with “Fury status cannot open shield”. Fury lasts a few minutes and each new action restarts it. A rally that is cancelled or expires before it marches has no battle, so there is no battle report. See Shield and Marches, recall, rallies and reinforcements.

Can I rally a player who is not in a guild?

Yes. A rally needs a target in your own kingdom that is not in your guild and not under a Shield. A player without a guild is not in your guild, so you can rally them. You must be in a guild yourself to start the rally. See Marches, recall, rallies and reinforcements.

Can I intercept enemy marches?

No. Attacks, scouts and rallies target a castle, a resource tile or a similar map item, never an army on the road. Hit the castle or tile the army is heading for, or defend it. See Attack refused, missing alerts and missing castles.

How can I see who is attacking me?

Your Watchtower warns you about incoming armies. At Level 5 it shows the attacker’s name, avatar and coordinates, at Level 7 the arrival time, and higher levels add troops and heroes. Enemies can hide their marches with Anti-Scout items. See What the Watchtower shows.

Can support stop a player who keeps attacking us?

Attacks that follow the game rules are part of the game, and support does not stop them. To protect yourself: raise a Shield (see Shield), keep your troops healed and at home, ask guildmates for reinforcements, and watch your Watchtower. If you think the other player is breaking the rules, open a ticket from Setting → More → Support with the details. See Contact support.

Why did I get no loot after a winning attack?

Loot is limited in four ways:

• On a castle, loot only comes when the Wall is broken. A fight that ends with “Wall Not Breached” is a defender win.
• You can only take what your surviving troops can carry. That load is shared equally between Food, Wood, Stone, Ore and Gold. What the target lacks of one resource is made up from the others.
• The target’s Vault protects part of its resources. Only the amount above that can be taken.
• USD loot has its own rules (USDT battle loot).

A report can also say your army “returned without fighting”, and then no loot is taken because no battle took place (Battle reports).

What do I do when my castle is burning?

Fire or smoke on your Castle appears after an attack, win or lose. It is only a sign, it goes out by itself after 5 minutes, and a Castle Extinguisher puts it out at once (“Puts out the fire or smoke on your Castle after an attack”). It does not cost you troops or resources.

What matters is the fight before it: if an attacker broke your Wall, the Wall stays damaged until it repairs, so the next attacker walks through. Repair your Wall, heal your troops and raise a Shield. See Castle and buildings and Shield.

How do reinforcements appear in scout reports?

It depends on the Scout Level of the player who scouts. From Intelligence Report Level 4 the report lists Allied reinforcements apart from your own troops; from Level 5 it adds size ranges and your leader. Below that the report says “This report can’t confirm allied reinforcements.” Scout False Info multiplies the troop numbers it shows, reinforcements included, and Anti-Scout blocks the scout. See Attack refused, missing alerts and missing castles.

Why does the march screen show Boost 0%?

On Deploy Army, Boost sits under the travel time and is your march speed bonus, not an attack or defense bonus. It is 0% until you pick troops, and stays 0% if you have no movement speed bonus for them (see Boosts and how they stack). Your bonuses are read when the game loads, so if you know you have one and it still shows 0%, close and reopen the game. See Marches, recall, rallies and reinforcements.

Power, Might and rankings

Why didn’t my Power drop when troops were wounded or killed?

It does drop. After a battle your Power falls by the Power of every troop that was wounded and every troop that was killed. Healing gives the wounded troops’ Power back when the heal ends; dead troops are gone. Highest might is different: it records your peak and never goes down. To check, compare Troop might in Boost & Stats before and after.

If an opponent’s Power did not drop after your attack, the fight may not have reached their troops (the Wall held, a Shield went up, or your army returned without fighting), or they have healed or trained troops since. If it still does not match, send the Battle ID in a ticket. See Lord level, EXP, Power and rankings.

What is Might and where can I see it?

Might is the in-game name for Power: your total strength from buildings, research, troops, traps, heroes and Lord level. You see it next to your profile at the top-left of the map, on your profile card, in other players’ reports and on the Ranking screen. Boost & Stats, Stats tab, Might section breaks it down. See Lord level, EXP, Power and rankings.

Why am I unranked on the World power leaderboard?

The World list shows only the top 10,000 players by Power, and players with 0 Power are not listed. Banned and deleted accounts are removed from every list. Check My Kingdom to see your place there. The lists update when your Power changes, so a new rank can take a moment. See Lord level, EXP, Power and rankings.

If something goes wrong

Open the battle report and copy the Battle ID. Then open a ticket from Setting → More → Support with the Battle ID, the time and what you expected. Support cannot promise a changed result, a restore or compensation before checking the battle. See Contact support.