Store and packs

Open Store to buy packs. You can pay with your in-game balance, with crypto (USDT), or, inside Telegram, with Telegram Stars. Once the payment is confirmed, items go to My Bag and Gems go straight to your Gem balance.

What you can buy

The Store has these tabs: Featured, Gems, Hero, Resources, Speed-up, Forge and Monthly. Limited-time sales (for example a Flash Sale) can add an extra tab for as long as they run.

Pack kind	What it is	You pay with
Gem packs	Six Gem packs from the Gems tab, each giving a fixed amount of Gems	USDT balance, crypto, or Telegram Stars
Themed bundles (Hero, Resources, Speed-up, Forge)	Bundles of items, chests and Gems	USDT balance, crypto, or Telegram Stars
Monthly cards	Silver Card, Gold Card, Diamond Card: a reward you claim every day while the card lasts	USDT balance, crypto, or Telegram Stars
Single items	One item at a time, such as speed-ups, boosts and combat items	Gems or AURO
Sticker packs	One purchase per account per pack	USDT

My Bag also has an AURO Mall tab, a Gem Mall tab and (when enabled for your account) a Guild Coin Mall tab. Packs there are paid from that currency’s balance, so no payment window opens.

Which packs are on sale changes over time. The Store always shows the current list, price, stock and limits on each pack.

How to pay

When you tap Buy on a pack paid in USDT, Choose payment method opens:

1. Available Balance: pay from your wallet balance. It is greyed out with “Not enough available balance” when your balance is too low. To add funds see Deposits.
2. USDT: pay with crypto from any wallet or exchange. Pick the Network and Token, then send the exact amount shown to the Payment address (scan the QR code or tap the address to copy it). The window shows Waiting for payment, then Confirming on-chain…, then Payment received. The payment window stays open for 30 minutes.
3. Telegram Stars: only inside the Telegram app, and only for an account linked to Telegram. Complete the payment in Telegram, then the game shows Processing your purchase…. In Telegram, the USDT option is marked Save 5% compared with Stars.

Keep the payment window open until it shows Payment received. The game checks the order every 5 seconds.

If you send a different amount

• Less than the pack price: the pack is not bought. The full amount you sent is added to your Funding account (see Deposits).
• The price or more: the pack is delivered and the extra goes to your Funding account.
• Paid after the window closed: if the payment arrives within 24 hours after the 30-minute window ended, the pack is still delivered. After that the pack is not delivered and the amount is added to your balance instead.
• A different token or network than the order showed: the pack is not delivered. A token we recognise is added to your balance.

Limits, sales and bonuses

• Purchase limits. Some packs allow a limited number of purchases: once per account, or a number per day (the day resets at 00:00 UTC). The pack shows Remaining or Only N left!, and Sold out when stock is gone.
• Castle level. A pack can be locked until your Castle reaches a level (Unlocks at Castle Lv N).
• Sale price. A tag such as Sale -15% means the price you pay is already reduced.
• First purchase. Some packs show -N% first purchase or x1.5 first buy!. The bonus applies the first time you buy that pack.
• VIP deal. Packs tagged VIP deal or VIP -N% get an extra discount based on your VIP level (rate per level: TBD (needs source)). See VIP.
• Telegram Stars price. The Stars price is worked out from the USD price at 0.013 USD per Star, with a 10% buffer added. The pack shows the exact Stars amount before you pay.

Where your pack goes

In the pack	Where it arrives
Gems	Your Gem balance
Resources, speed-ups, combat items, other items	My Bag (tabs Unique, Resource, Speed Up, Combat)
Chests	My Bag, Chest tab. Tap Open to open one
Trophies	Created for you after the purchase, so they can show up a little later than the rest
Monthly card reward	Tap Claim on the card once each UTC day

A hero pack from the Hero tab gives hero EXP items (they raise a hero’s experience when used), Gems, speed-ups and resources. It does not add a new hero to your list and it does not summon one. See Hero upgrade for what the items do. A Starter Pack lists your starting heroes, resources and speed-ups; they arrive when the purchase is confirmed.

Liquidity Pack refunds

Quick answer: A Starter Pack (Liquidity Pack) puts your payment into a locked Liquidity NFT. You can take it back after the lock ends. If your position was refunded after the AURO price drop, you claim that refund as ETH and USDT in your in-game wallet once the lock ends.

Open DeFi Market → My NFTs → Liquidity. Each position is one card.

• A normal position shows Locked until a date. You can claim its trading fees with Claim fees, and withdraw its value after it unlocks. What comes back can be higher or lower than what you paid. See Starter Pack and gift codes.
• A refunded position shows “AURO’s price crashed on” a date. It says the position is refunded at its average price over the 24 hours before the crash, and shows that price per AURO. The refund is a fixed amount of ETH and USDT, shown on the card as +ETH and +USDT.

A refunded position moves through these states:

Card says	What it means
Refund locked until a date	The lock has not ended. Claim refund is disabled.
Ready to claim	The lock ended. Tap Claim refund.
Claimed	“Added to your in-game wallet”. The ETH and USDT are in your withdrawable balance. Withdraw them like any other balance, see Withdrawals.

Good to know:

• The refund amounts are fixed when the position is refunded. Claiming pays exactly those amounts and does not recalculate them.
• Once a position is in the refund flow you can no longer claim fees from it, add to it or remove it.
• A purchase whose position was never created shows as a Starter Liquidity Pack card with the same refund steps.
• If Claim refund fails, the card says “Couldn’t claim. Try again.”

Chests: Reward Chest and USDT Chest

Quick answer: A Reward Chest pays a random amount of AURO when you open it, and the amount can be zero. A USDT Chest is a chance at real USDT. Chests wait in your My Bag → Chest tab until you open them.

• Why a Reward Chest can pay 0 AURO. The amount is rolled when you open it and “may vary between chests”. An opening can come out as a miss with no AURO, for example when the day’s AURO reward pool has no room left.
• Where the AURO goes. You can find it in your wallet under Pending Rewards. Earned AURO starts there and unlocks after a countdown, 96 hours (4 days) for chest rewards. After that it is part of your available balance. See Withdrawals and USDT battle loot.
• Which rewards give which chest. Some rewards give a USDT Chest instead of a Reward Chest. Check the chest’s name in your Bag. Reward Chests you already own keep working. The list of rewards that give each kind is not published: TBD (needs source).
• Do unopened chests expire? The game stores each chest type in your Bag only as a number you own. It does not store an expiry date for them.

Reward Chest openings are finished by the game after you tap Open. If you opened one and the result is late, wait a few minutes. Unfinished openings are retried automatically after about 5 minutes.

A chest will not open

• “You don’t have enough chests”: you chose more than you own.
• “The number of chests provided is incorrect” or “You don’t have that many chests waiting to open. Please try a smaller amount.”: open fewer at once.
• The result never arrives after several minutes: open a ticket and send the time you opened it and how many chests you opened.

Hero Chest and other pack changes

The Store shows only what is on sale now. There is no pack called Hero Chest in the Store today, and this page cannot say why a pack was removed. A pack that is no longer shown cannot be bought. Items you already own stay in your Bag.

Packs, prices, contents and limits can change between updates, and the Store always shows the current ones. The game has no setting to warn you before a pack changes: TBD (needs source) for any announcement channel.

Shield items in the game today are the 4-hour and 8-hour shields. For what a shield does, see Shield. What a given chest held on an earlier date is not recorded in these docs: TBD (needs source).

To send feedback on pack value, prices or changes, open a ticket from Setting → More → Support (Contact support). A ticket does not promise a change, a refund or compensation.

Gift codes and social quests

• Gift codes. Codes are created by the XLords team, each for one pack, with its own expiry date and number of uses. Enter yours in Store → Gift code. Why a specific account has not received a campaign code is not visible in the game.
• Social quests. Quests that need X (Twitter) ask you to link your X account first (“Link Twitter (X) Account”). Without it you see “Please link your Twitter (X) account first”. The game checks the follow, and the like and retweet, with X. Which social quests are active today is not published: TBD (needs source).

If something goes wrong

• You paid but see nothing. Follow I bought a pack and did not receive it.
• “Payment unavailable” or “Could not create the payment order”. Close the window and try again. If it keeps happening, open a ticket from Setting → More → Support (see Contact support).
• Telegram Stars is missing. Stars only appears inside Telegram. Outside Telegram, pay with Available Balance or USDT.