Events: scoring, registration, milestones and rankings

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Short version: open the Events hub, pick an event, and read its Rules. Your score comes only from the actions the event lists, only while the event is Active, and only after you (or your guild) are registered if the event needs registration. Milestone rewards are claimed with Claim. Ranking rewards are paid automatically when the event ends.

Events change over time, so this page explains how events work in general. The Rules button in each event is the source for its exact tasks, points and rewards.

Find and read an event

The Events hub icon is on the main map. A red number on it means you have rewards to claim.

Each event card shows a type and a status.

Type	What it means
Milestone	Earn points to unlock reward tiers.
Rank race	Compete for top places on the leaderboard.
Hybrid event	Claim milestones and chase rank rewards.
Guild event	Score together with your guild.

Status is Active, Upcoming, Ended or Cancelled. A timer shows “Starts in …” or “Ends in …”. Some events show “No time limit”.

Open an event to see Your Score, the Milestones tab, the Ranking tab, and Rules. The Rules list every Scoring source with the points it gives and any limit, for example “Records up to N per day”.

How your points are counted

Points come from the server. Actions are counted when they happen, so allow a moment for the score to update.
Only actions during the event count. Actions before it starts or after it ends do not count, and they are not added later.
Only the actions in Scoring sources count. Other actions give nothing.
Daily limits apply. After you reach a limit, more of that action gives no points until the limit resets.
Some actions remove points. For example, demolishing a building removes the points earned from that building’s upgrades. The Score deductions section lists them.
Guild events add your points to your guild’s score. You must be in a guild (“Guild Required”).

Registration

Some events need registration before they start. Look for Register, “Registration closes in …”, and your state (Pending Registration, Eligible, Registered).

If an event needs registration and you are not registered, your actions do not score. Registering later does not add earlier actions.
Some guild events can be registered only by the guild leader (“Only Guild Leader can register”). Some ask members to Confirm. The Event Roster shows “N/M ready” and how many more members are needed.
When registration is closed (“Registration Closed”), you cannot join that run.
If the event shows Unregister, you can withdraw your registration. Do that only if you do not want to take part.

Milestones

A milestone is a points target. When your score reaches it, the tier shows Reached.

If the tier has Claim, tap it to collect the reward. After that it shows Claimed.
If the tier shows “Processing automatically”, you do not need to claim. The game pays it for you.
Guild events pay guild tiers to members. The rewards are marked “per member” or “split between members”.

Where rewards go:

Resources, Gems and guild coins are added to your balance.
Items go to your Bag.
Chests arrive unopened in your chest inventory. Open them from your Bag.

A reward can show Pending, Processing, Skipped or Reward failed while it is being paid.

Ranking

Ranking events use the Ranking tab. When the event ends, the final leaderboard decides the rank reward band (for example “Rank 1” or “Ranks 2-5”). Rewards are paid automatically.

Some rank rewards need a minimum score as well as a rank (“Minimum N pts”). The event shows your status: “Score floor cleared” or “Keep scoring to qualify”.
After the event ends you see “Final results are being prepared” while rewards are settled. Nothing to claim.
Hybrid events can lock the ranking until you reach a score (“Ranking Locked”).

If something goes wrong

Check these in order:

Is the event Active? Upcoming or Ended events do not score.
Do the Rules list your action? Check Scoring sources and the daily limit.
Does it need registration? If you were not Registered when you did the action, it did not count.
Guild event? Check that you are in a guild and your guild is registered.
Did you demolish or lose something? Check Score deductions.
Reward not in your Bag? Chests arrive unopened. Look for them in your Bag, and check the reward status in the event.

If points or a reward are still missing, open a ticket from Setting → More → Support (see Contact support). Include the event name, the action you did and the time, your score shown in the event, and a screenshot of the event’s Rules and your score.